How Online Training Can Support Your Business Goals
Every business wants to achieve tangible results like increasing revenue, reducing costs, enhancing efficiency, and maintaining a competitive advantage. But how do you get there? You need to both set the goal—say increasing revenue—then map out the turn-by-turn directions for achieving it. Then, you need to evaluate your team’s ability to execute these directions. Are they ready? Do they have the skills they need?
If your team has knowledge or skill gaps, online training is the perfect antidote. It’s inexpensive and easy to create and can be taken anywhere and at any time. Plus, you’ll be able to see how your training impacts your team’s ability to reach your goals.
Save money and time
Classroom training is expensive, while online training is not. With classroom training, you’ll need an instructor to create the course. Then, you’ll need to bring your employees to the same physical location as your instructor. Every time you must train people, you’ll need to do the same thing all over again. In contrast, you can create online training once, and then tens, hundreds, or even thousands of employees can take it from anywhere at any time.
Reach workers at the time of need
With online training, there’s no set time for “class.” Your employees can log on to their computers or mobile devices whenever they want to take courses. Because there’s no set time for learning, employees can go at their own pace—when it fits into their schedules.
Measure your results
Online training lets you deliver a consistent training experience for every learner and makes it easier to measure its impact on business goals. A good training system will provide analytics that let you track a learner’s progress through a course and see whether they’ve mastered the material.
Now that the benefits of online training are clear, let’s take a look at a real-life example of how your organization might use it to reach a high-level business goal, such as increasing quarter-over-quarter revenue by 5%. To achieve that goal, your organization will need to provide training that’ll improve your sales team’s upselling skills.
You’ll want to start by assessing the team’s current ability to upsell in different scenarios. You can do this with a scenario-based skills test that you build in your online training system, like Rise. Once you know what scenarios cause salespeople to struggle, you can develop training content that teaches them how to upsell effectively in those situations.
To measure the impact of your training, set some key performance indicators (KPIs) that you can track.
In this case, great KPIs are individual and team upsell rates. By tracking the relationship between the training your team takes and their KPIs, you’ll have a better idea of what training works and what training needs tweaking. And soon, you’ll be on your way to achieving that 5% revenue increase!
If you’re not sure where to start with online training, try an online training system like Rise that your employees will love (and actually use). It makes online training easy to create, enjoyable to take, and simple to manage.